Your trust is important to us. This policy explains what information we collect, why we collect it, and how we protect it whenever you interact with Suntech Forge India.
Name, company details, phone number, email address, inquiry information, and technical requirements shared for quotation and project communication.
To respond to inquiries, prepare commercial offers, improve customer support, maintain records, and comply with contractual and legal obligations.
Reasonable administrative and technical controls are applied to protect personal information from unauthorized access, loss, misuse, or disclosure.
We collect information that you voluntarily provide through contact forms, email communication, phone calls, and business discussions. We may also collect basic website usage data such as browser type, pages visited, and device information to improve website performance.
Personal and business details are used only for lawful business purposes, including responding to inquiries, sending product information, preparing quotations, fulfilling orders, providing after-sales support, and maintaining customer relationships.
We do not sell personal information. Data may be shared with trusted service providers, logistics partners, or legal authorities only when necessary for contract fulfillment, statutory compliance, or protection of our legitimate business interests.
Information is retained only as long as needed for business operations, legal requirements, or dispute resolution. We implement access controls and practical safeguards to reduce the risk of unauthorized data exposure.
Subject to applicable law, you may request access, correction, or deletion of your personal data. To submit a request, contact us at suntechforgeindia@gmail.com .
We may update this policy from time to time to reflect legal, technical, or operational changes. The revised version becomes effective when posted on this page.